Refund Policy
Thank you for booking with us. We strive to provide the best travel experiences, but we understand that sometimes plans may change. Below is our refund policy for different booking types.
Cancellation & Refunds
All cancellation requests must be made through the platform you booked your trip with. The following terms apply to our refunds:
- **For Cancellations within 7 days of booking date:** A full refund will be issued, excluding any non-refundable service fees.
- **For Cancellations made 7-14 days prior to the trip:** 50% of the trip cost will be refunded.
- **For Cancellations made less than 7 days before the trip date:** No refund will be issued.
- **In case of a no-show:** No refund will be provided.
Special Cases
If a trip is canceled by us due to unforeseen circumstances, including weather conditions or other emergencies, you will be entitled to a full refund or the option to rebook at no additional cost.
Refund Processing Time
Refunds typically take 7-10 business days to process, depending on your bank or card issuer. If you haven't received a refund within this timeframe, please contact your bank first before reaching out to us.
Non-Refundable Services
Certain services, such as last-minute bookings, non-refundable tickets, or special promotional offers, are non-refundable. These will be clearly indicated during the booking process.
Contact Us
If you have any questions about cancellations or refunds, please contact us at support@lstravelling.com.
